Did store falsify customer surveys?Auto News

If the allegations prove true, employees at South Coast Subaru went rogue in their efforts to boost customer satisfaction scores. But the tale is about far more than one store.



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Toledo hurries incentives to keep Jeep's iconic SUVAuto News

Fiat Chrysler Automobiles is studying a proposal from Toledo officials to roughly double the size of its cobbled-together Jeep Wrangler line here to about 3 million square feet.



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Car dealer wannabes must pay the priceAuto News

Last month medical industry entrepreneur Taseer Badar became a dealer the way most do these days: by forking out huge sums, in this case to Gerald Hollingsworth for his Mercedes-Benz, BMW and Mazda stores.



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Lithia, DCH build on the other's strengthsAuto News

Just over four months after Lithia Motors closed on its deal to buy DCH Auto Group's 27 dealerships, the two groups are busy sharing best practices and instituting a new culture at DCH.



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'Beast' may be next for Ram commercial vansAuto News

Ram brand head Bob Hegbloom spoke to Staff Reporter Larry P. Vellequette in January about commercial vans and what they mean for dealers.



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As Hispanics buy more cars, stores add videos in SpanishAuto News

Eighteen months ago, Coast Nissan in San Luis Obispo, Calif., introduced Spanish-language videos with each car posted online.



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Survey: Suppliers upbeat as N.A. factories humAuto News

As North American light-vehicle output remains strong, suppliers are optimistic about their prospects for the coming year and are unfazed about meeting higher production quotas.



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Youth movement fuels Utah Subaru dealershipsAuto News

Fountain of youth: Jeff and Tatiana Miller say building a young, college-educated staff at 2 Mark Miller Subaru stores has reduced turnover in entry-level positions and improved relations with shoppers.



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Fewer pounds and better chemistry boost '16 Volt rangeAuto News

Here's how GM made the 2016 Volt's powertrain lighter, along with some other notable engineering changes.



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